Service
Find the Service Solution Tailored to Your Production
Always on. Always Kautex.
Service is not just support — it is the key to keeping your production running reliably, efficiently, and future-ready.
At Kautex, we combine deep plastic processing expertise with proactive service solutions to maximize machine uptime, extend lifecycle value, and protect your investment.
Our service portfolio is built on four core pillars: Training, Support, Spare Parts, and Retrofit — delivering a complete, global service experience from one trusted partner.
Choose Your Kautex Service Package
Preventive service for stable and reliable operation
- Preventive maintenance inspection visit
- System parameter monitoring
- Detailed technical diagnosis and service report
- Technical consultation to define corrective actions
- Early risk identification to avoid unplanned downtime
Enhanced efficiency with expert support
- All services from KAUTEX CARE – PROTECT
- Included service hours (remote or on-site)
- Priority technical support access
- Process optimization recommendations
- Spare parts consulting
Maximum availability. Zero surprises.
- All services from KAUTEX CARE – PERFORMANCE
- Mechanical spare parts package included
- Dedicated Kautex Service Engineer visits
- Staff training for process optimization
- KPI and performance analysis
- Software updates
- CE compliance and safety checks
Ideal for: Manufacturers who want to prevent breakdowns, maintain stable production, and control service costs.
Ideal for: Companies seeking higher productivity, faster response times, and continuous performance optimization.
Ideal for: Producers who demand maximum uptime, full cost transparency, and long-term operational security.
Remote Technical Assistance
Digital support. Global reach. Instant access.
Our remote services allow Kautex experts to securely connect to your machine worldwide — diagnosing issues, adjusting parameters, and resolving problems in real time.
Kautex Remote Service — your digital service team, always available.
Our Exclusive Service Solutions
Training
Empowering people for sustainable performance
On-site and training center programs
Virtual training with digital Kautex machines
Operator, technician, and engineer-specific modules
Safe learning without production downtime
Support
Proactive action before downtime occurs
On-site service and inspections
Remote diagnostics and troubleshooting
Preventive audits and process optimization
Machine relocation and commissioning
Spare Parts
Original parts. Maximum reliability.
Genuine Kautex spare parts
Fast global delivery
Support for legacy and third-party systems
Online spare parts shop
Obsolescence management and alternatives
Retrofit & Modernization
Future-proof your investment
Control system upgrades
Automation and process optimization
Energy and material savings (up to 10%)
CE compliance upgrades
Lifecycle extension for Kautex and third-party machines
Your Beneits With KAUTEX
Reliable Production
We ensure maximum machine uptime through preventive maintenance, remote diagnostics, and fast on-site intervention. Our global service organization and multilingual hotline connect you directly with Kautex experts — keeping downtime under control.
Skilled Teams & Value
We strengthen your people and protect your investment at the same time. Hands-on training, virtual simulations, and tailored programs build operator confidence, while upgrades, audits, and lifecycle extensions ensure lasting machine value and sustained performance.
Efficient, Safe & Compliant
Through smart retrofits, automation solutions, and process audits, we help reduce material usage, energy consumption, and cycle time. Regular inspections, head cleaning, and sensor checks minimize scrap, ensure consistent quality.
Customer Success - Kautex
Customer Vision Meets Kautex Expertise
We combine deep industry expertise with our customers’ vision to transform plastics into innovations that deliver real, measurable performance.
Three Core Know-How Areas
Our solutions are built on three pillars — Plastics Know-How, Automation Know-How, and Technology Know-How — forming the foundation for smart, sustainable, and efficient extrusion blow molding systems.
Technical Center & R&D Hub
All competencies come together in our state-of-the-art Technical Center, serving as our innovation center and the heart of research, development, testing, and validation.
From Idea to Performing Product
From concept to production, Kautex Know-How turns ideas into reliable, high-performance solutions — engineered to perform precisely on Kautex extrusion blow molding machines.
Widespread global presence
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